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1. SHIVANI JINDAL sees clients by appointment only. Fittings can be held in a location that is convenient for you at no additional cost. The fitting also itself incurs no additional charge as it is already included in your service.
2. We are able to conduct fittings between 10am and 6pm. You must make sure that you give us a time and date that you are available when asked to schedule a fitting session.
3. Please contact us at least 48 hours in advance to cancel or reschedule appointments.
1. At the initial consultation, fabrics and embellishments will be discussed. Luxurious, high quality materials are usually sourced by the designer herself on your behalf as part of the service.
2. If you would like to take a more ‘hands on’ approach to pick out the perfect fabric yourself, you may do so.
3. For our ‘long distance’ clients, after getting a brief from the client in regards to fabric colour/preferences, we are able to email photos of fabric swatches for you to choose from. If you wish for a selection of fabric swatches to be sent to you, you will need to cover postage expenses.
4. Where you intend to supply any materials, it is your responsibility to ensure that they are fit for the intended purpose. We reserve the right to refuse to work with unsuitable materials. Shivani is available to advise and recommend suitable materials (included as part of the service). If you insist on a fabric that is inappropriate, there can be no guarantee of a satisfactory final result.
5. If providing fabrics, you should buy no less than the quantity of fabric required for your garment(s) as advised by us. Inadequate amounts will affect our ability to complete the garment(s) as agreed upon in your contract. Any large pieces of excess material will be returned to you with your completed garment(s).
6. Any leftover materials supplied by Shivani Jindal’s will remain our property. You will only be charged for what is used in your garment(s).
All patterns drafted for your garment(s) will remain the property of us and are not for sale. Patterns are kept on file for 12 months and should you wish to order another garment made with the exact same/somewhat same pattern a discount will apply to your future order.